Pre-Order Jersey Ultra Skinnies in Moon Phases and Twirl Dresses on Friday January 22nd! Free shipping on all US orders over $100



Returns

Return Policy

If you are not completely satisfied with your Gus + Steel purchase, we accept returns within 30 days of purchase.  All returns will incur a 5% processing fee and AfterPay users will incur a 10% processing fee.  

All items eligible for a return must be:

  • unworn
  • unwashed
  • with original tags and packaging intact
  • free of odors, stains, animal hair or any other damage 
  • purchased at full retail value

Items NOT eligible for a return include:

  • sale items
  • clearance items
  • end of season sales
  • black Friday, black Friday week, cyber Monday, our annual Thankful sale, etc.
  • swim items (one piece swimsuits, swim bottoms and swim boardies)
  • any item where more than 10% discount was used 

Return shipping costs are the responsibility of the sender. If a return shipping label is generated from Gus + Steel the flat rate amount of $4.99 for packages under one pound and $9.99 for packages over one pound will be deducted from your refund whether it is store credit or original payment method. Gus + Steel is not responsible for items lost in transit. Shipping fees are non-refundable. 

If you received the incorrect item in your shipment or your item arrived defective, please contact customer service and provide your order number and images.   

Please CLICK here to initiate your return


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